CannaSOS.Shop Support Center

CannaSOS is here for you. Find answers to all of your inquiries; from legal policies all the way to orders!

Need Quick Help?

Loaded with awesome content like Knowledge Base, FAQ, Legal Policies, and much more!

Knowledge Base

Login to your CannaSOS.Shop account to receive additional support


Here is where you can get answers to Frequently Asked Questions (FAQ).

Some Frequently Asked Questions

What is the CannaSOS Marketplace?

CannaSOS.Shop is an online marketplace home to thousands of products, businesses, and users. The platform was primarily created to connect multiple industries; with the primary focus being health & wellness and hemp.

Can I, as an individual, sell products?

Yes, absolutely. All individuals are able to open a Seller account and begin uploading their products.

Can any business sell their products?

Yes, but it depends on the product(s) being sold, if the business and the product(s) meet our Terms of Use and the local regulations.

To which countries can I sell my products?

You can sell your product(s) in the countries and states that do not have legal restrictions on the product you are selling online. Therefore, you can sell a product in multiple states and countries at the same time – all depending on the local and federal laws of the nation you are targeting. In addition, you also need to consider your country’s export restrictions.

Can I sell CBD oil on CannaSOS.Shop?

Yes, you are able to sell CBD oil on CannaSOS.Shop, as long as it contains THC levels of less than 0.03% or any THC level – in the targeted country and state – where it is not prohibited by local law.

How quickly will I get my purchased product?

The speed at which the product is delivered to your location depends on numerous factors, such as: where the Seller is located, what delivery service was selected, where the Buyer is located, if the delivery service has been affected by the COVID-19 pandemic, and other factors. Nonetheless, here at CannaSOS.Shop, we do our utmost best for you to receive your product as soon as possible.

As a Seller, am I limited to only one state?

While using the CannaSOS.Shop, you are governed by the Terms of Use and the CannaSOS.Shop Merchant Terms and Conditions. Thus, you are able to sell products in more than one state. However, the local and federal sale of your product(s) can be impacted by your local and federal laws.

We do our utmost best to provide you the best possible customer service!